FAQ
Do you have a portrait I'm looking for?
There are over 300 portraits in the collection, and all of them will be available to purchase as art prints from our online shop - we add new art prints on a regular basis, stay tuned! If you can't find a certain portrait, then it might have not be added to the shop yet or there is no such portrait in the collection. Please review the list of dog breeds painted for the Animal Century art collection so far.
Do you also make other products?
Making more products and finding more wonderful collaboration partners is in our plans! Stay tuned to be the first to know as new products drop.
Do you make prints in other sizes?
We offer three standard print sizes:
A3 (11.7 x 16.5 Inches). This size is close to that of the original portraits.
A4 (8.3 × 11.7 Inches)
8.5 x 11 Inches
If you would like to order a print of a size that we don't offer, please contact us and we will do our best to find the right solution for you.
Shipping and Delivery
We ship worldwide. We want to ensure secure delivery and ship our art prints in special packages that provide extra safety. We ship orders within 1-3 days after you’ve made your purchase, though sometimes it might take longer, for example when prints are made to order.
We ship with DHL worldwide and with Deutsche Post within Germany. The delivery time in Germany is 1-2 working days. Shipping to other EU countries usually takes around 10 days, while to countries outside of Europe shipping takes 2-3 weeks.
Please see the overview of our shipping rates here.
How do I track my package?
After your package has been shipped, you will receive an email with a tracking code. With this code, you can track your package online.
Wholesale
Interested in selling prints portraits from the Animal Century Art Collection in your shop?
Please send an e-mail to animalcentury@pishvanova.com and we will share wholesale information with you.
My question is not answered.
If you have any question that is not listed above, you’re welcome to contact us at animalcentury@pishvanova.com or write a letter to Palace using this contact form.